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Salesforce Key User - Global Marketing

Dürr Group Services Sp. z o. o., Poznań, Poland

Your Tasks

  • The Salesforce CRM Specialist is focused on supporting the marketing department with the successful launch and on-going support of Salesforce globally;
  • Be the expert for all non-technical implementations, setup, and customizations of Salesforce;
  • Provide consultation, support, user stories and training to marketing colleagues globally;
  • Collaboration within the global OneCRM project team as a Business Process Owner, working with colleagues in marketing, sales, service, customer experience and IT departments;
  • Monitor the implementation and support marketing users in working with Salesforce in local markets;
  • Conduct ongoing analysis of processes and performance of Salesforce as a marketing tool;
  • Analyzing current activities, optimizing and preparing recommendations for changes to increase efficiency and implementing solutions strongly focused on lead generation;
  • Identify and present solutions for project issues and risks, specifically regarding and process customizations of Salesforce CRM. 

Your Skills

  • Experience in working with a CRM system; Salesforce knowledge is an additional advantage;
  • Project management skills in an international environment;
  • Ability to understand the needs of the target group and prepare appropriate reports with recommendations regarding customer data management;
  • Strong communication and collaboration skills;
  • Ability to conduct training and presentations;
  • Focusing on the goal and supporting teams within the group in generating leads;
  • Strong analytical skills;
  • Experience with Salesforce Account Engagement (Pardot) a plus;
  • Marketing and/or sales experience is an additional advantage;
  • Business proficiency of English language is required, German is a plus;
  • Ability to travel is a plus.
Apply now
Katarzyna Kurkowska
HR Northern & Eastern Europe

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