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Commercial Order Service Specialist

Dürr Group Services Sp. z o. o., Poznań, Poland

Your Tasks

  • Independent processing and advice on enquiries from end customers, sales & service companies and sales & service partners in the area of service products and service contracts;
  • Preparation of offers and orders of the standard service portfolio in the necessary IT systems;
  • Drafting of standard service contracts and data protection agreements of the HOMAG Group to the end customer;
  • Documentation of all customer inquiries in the necessary systems such as Salesforce, SharePoint or Excel;
  • Attachment to the documentation and invoicing of service contracts in SAP and Salesforce;
  • Support in the processing of applications in the area of Master Data Management (customer master data) in the area of Sales and Service;
  • Monitoring and compliance with the requirements for applications for the adaptation of customer master data Sales & Service;
  • Rework, documentation and archiving of applications for the adaptation of customer master data in all necessary IT systems (mainly CRM / Salesforce, SAP, Sharepoint, plus others);
  • Exchange, coordination and review with sales and service companies in the event of adjustments to customer master data.

Your Skills

  • Completed commercial training with a good understanding of commercial contexts and processes;
  • Very good user knowledge of MS Office required;
  • SAP and CRM/Salesforce knowledge desirable;
  • Creativity and interest in the further development of internal departmental processes;
  • Good comprehension and interest in more complex system contexts;
  • Structured, self-confident and independent way of working, flexibility, ability to work in a team, ability to work under pressure, communicative;
  • Very good written and spoken German skills required;
  • Good written and spoken English skills desirable.
Apply now
Katarzyna Kurkowska
HR Northern & Eastern Europe

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